Hi . This has been a problem nationwide, from what I understand. Insurance companies have adopted stricted requirements this year for weight loss medications. You would think they would be pushing them on customers considering the comorbidities that can come with obesity. I would imagine that if we all lost weight, it would save insurance companies money in the long run. But, I guess they don't think that way. It's a shame. Have you appealed your insurance company's decision? - Lori (Team Member)